Go to online banking, enter your username, scan the QR code to log on using mobile banking, then select 'Approve'.If you've activated Digital Authentication To keep your account safe, we suggest that you only do so with browsers on your personal device, and that you avoid logging on to online banking on a public computer. You can set your preferred browser as a 'trusted browser' so you don't have to complete the verification process every time you log on to online banking. If you do forget your password, you can reset it online. You should also avoid using personal information to set your log on credentials as such information can be easily retrieved from software and websites you use frequently (such as social media platforms and forums). Avoid passwords that are easy to guess, such as sequential or identical letters / numbers, 'qwerty' or other common words and phrases. To protect your account and personal information, do not use the same password you use for account transactions or other online accounts. Other special characters will not be accepted. You may also include special characters such as underscore (_), hyphen (-), apostrophe (') and period (.). It should be 8-30 characters long, and must contain both numbers (0-9) and letters (A-Z, a-z).
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